The 5 Best Questions to Ask Your Next Artificial Grass Installer

In the past 10 years, artificial grass has skyrocketed in popularity. Property owners across the country are quickly switching out their natural grass landscapes for synthetic grass with the object of saving costs and enjoying a more aesthetically-pleasing outdoor experience. 

However, this rise in demand has resulted in a surge of questionable artificial turf installers. Anybody can hop on social media, post some stock photos of synthetic grass and call themselves an artificial grass installer, but how can you weed out the fakes from legitimate synthetic grass installers? We here at Grizzly Turf & Pavers would like to share some questions you can ask to make sure your artificial grass installer is the real deal.

Can I Get a Written Quote?

Nowadays, a verbal quote and a dollar will get you a cup of coffee. Any artificial grass installation agreed to by a handshake and a smile is almost guaranteed to give you problems down the road, from incorrect pricing to inferior installation quality. 

A reputable artificial grass installer should — and will — provide you with a written quote of the work that needs to be done for your synthetic grass installation. A solid written quote should include the necessary labor, materials used and the total cost to you, including all applicable taxes and fees.   

Do You Have a Portfolio?

In the age of social media, image is everything. A competent artificial grass installer will have an online portfolio of previous projects readily available for potential clients to view. 

Examples of a valid portfolio include Instagram posts, a Facebook page, a company website gallery or all of the above! The portfolio should have photos of successful projects with varying shapes, sizes and artificial grass styles.

Do You Have References?

Any artificial grass installer will tell you they’re great — just ask them! However, you should know better by now than to take an installer’s word for it. 

Asking an artificial grass installer for references is always a good idea. Reputable synthetic grass installers can provide names and phone numbers for previously satisfied customers. At the very least, they should have a Yelp profile or a testimonials page on their website they can gladly refer you to.

Reading 5-star reviews from happy customers is an excellent way to get a better understanding of what your artificial grass installer is capable of.

How Much Time Will You Need?

Every artificial grass installation is different and, therefore, will have varying completion times. However, a certified artificial grass installer will provide you with an estimated time to expect your project to be completed. 

Completion times vary depending on several factors, including the size of the installer’s team, square footage of the property, and of course, the weather. Be sure to ask your artificial grass installer for a timeline of your installation, including whether or not your project will be exclusive to the days you have allotted for them.

Is Your Artificial Grass Installation Guaranteed?

In any profession, a good contractor stands by their work; artificial grass installers are no different. Any reputable artificial grass installer should provide you with some kind of a warranty or labor guarantee, ensuring the quality of your new artificial grass lawn.

Fortunately, at Grizzly Turf & Pavers, we offer both! We carry a 15-year warranty on all of our synthetic grass products, and we include a 2-year labor guarantee on all work performed during installation. Our dedication to excellent service and comprehensive peace of mind is what we call The Grizzly Difference.

If you’re ready to experience The Grizzly Difference for yourself, reach out to Grizzly Turf & Pavers today for your next artificial grass installation. As the leading artificial grass installer in Laguna Niguel and the entire Orange County area, we specialize in providing superior synthetic grass installation services for residential and commercial properties, using only the best artificial turf products on the market today. Our team of reputable artificial grass installers is ready, willing and able to tackle your installation needs, no matter the size or the demand. Give us a call at (866) 237-8873, or reach out to us online to find out more about our artificial grass installations and products.